CALL NOW OUR LOCATION

Right choice for New Car Service

SHARE THIS

It is a little known fact that you have the right to choose where your vehicle is serviced, maintained and repaired, at competitive prices

Figure you might find a bargain in the end of year car sales or just want to get your new car serviced in time for the holidays? Here is some sound advice from Echuca Service Centre & Echuca 4x4 in Echuca.

The purchasing of a new car is one of the major investments you are likely to make, so the smart approach is to make sure that you maintain it. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.

There are a few other things to consider, such as who is the best choice to service your car.

You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.

It is a little known fact that you have the right to choose the best workshop to service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee

New car dealers are not able to force you to have the car serviced by the dealership where you originally aquired it for service or repairs. Provided the work is performed to the manfufacturers specifications by a suitably qualified person and uses proper quality parts and fluids, the warranty stands. You have the right to choose who services your car.

With Repco Authorised Service you can tick all the boxes. Every Echuca Service Centre & Echuca 4x4 mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Echuca Service Centre & Echuca 4x4 mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.

Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Echuca Service Centre & Echuca 4x4 will also only ever use fluids and lubricants that meet the specifications of the manufacturer of the new car.

If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end

Make sure you are aware of the variances between extended, statutory and manufacturer warranties to help you make the right choice when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be displaced by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).

A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision. 

So watch out for new car dealers who try to work in "express" or "extended" warranties, often for free, when buying your new vehicle. Normally these 'supplemental' warranties may include quite precise restrictions or provisions, and are not always easily understandable. Many times these deals provide hardly any additional benefits over and above the consumer's basic statutory rights and can tie the unwary buyer into a long term agreement with a specific car dealer.

Such deals are very unlikely to emphasise the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes possible increased travel times to get your car serviced or extended waiting times due to fewer available service locations or mechanics.

 

Check out our frequently asked questions below for more information on New Car Service and warranties. If you need to know more, the AAAA website and ACCC website have some great information too.


 

Trading Hours: Open Monday-Friday 8.00am to 5pm & Saturdays By Appointment 

Specialist Car Services